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Terms and Conditions

Elevated Marketing and Design

Terms and Conditions

 

Thank you for your interest in the services of Elevated Marketing and Design. By hiring Elevated Marketing and Design, and signing up as a Client, you agree to be legally bound by these Terms and Conditions. Please read these terms carefully. If you do not accept these Terms and Conditions stated here without modification, you may not use the services of Elevated Marketing and Design.  Elevated Marketing and Design may revise these Terms and Conditions at any time by updating this posting.
 

1.                   Authorization

The named Client is engaging Elevated Marketing and Design, as an independent contractor for graphic design services, web design services, advertising services, print services and/or consultation services (hereinafter called “project”).  The named Client is authorizing Elevated Marketing and Design to access necessary information to complete the project named on the Estimate.  Furthermore, the Client also authorizes Elevated Marketing and Design to acquire domain names and secure web hosting services for the establishment of a web design project if named on the Estimate.  The Client also authorizes Elevated Marketing and Design to install on the Client's account on an Internet Service Provider (ISP)/Web Presence Provider (WPP) computer, hereinafter refer to as "Hosting Service", if required to perform services. If required to perform services the Client hereby authorizes Elevated Marketing and Design to access this account and authorizes the Hosting Service to provide Elevated Marketing and Design with "full access" to the Client's account and any other programs needed for this web design project that are included as part of the Client's service agreement/level.

2.         Copyright and Trademarks
The Client unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to Elevated Marketing and Design for inclusion in the project are owned by the Client, or that the Client has permission from the rightful owner to use each of these elements, and will hold harmless, protect and defend Elevated Marketing and Design from any claim or suit arising from the use of such elements furnished by the Client.

3.         Web Site Maintenance
This agreement allows for minor web site maintenance to pages over a 1-month period, up to an average of one half hour per regular web site, including updating lines and making minor changes to a sentence or paragraph. It does not include updating or replacing nearly all the text from a page with new text, major page reconstruction, new pages, guest books, discussion webs, navigation structure changes, attempted updates by Client repairs, or web design projects delivered to the Client via diskette. The period of 1 month begins on the date the Client’s web design site has been published to Client's hosting service. Major page code changes will be charged at current hourly rates.  This one half hour does not carry over from month to month.

4.         Completion Date
Elevated Marketing and Design and the Client must work together to complete the project in a timely manner. We agree to work expeditiously to complete the project no later than 45 days after the Client has submitted all necessary materials and deposit. If the Client does not supply Elevated Marketing and Design with complete text and graphic content for this project within 60 days of the date this agreement was signed, the entire amount of the agreement becomes due and payable. If the Client still has not submitted all the required contents within 90 days after signing this agreement, an additional continuation fee of 15% of the total agreement price will be assessed for each month until the project is published or the Client cancels the project in writing.

5.         Project Delivery
The project delivery shall be completed upon receipt of the payment associated with delivery. Delivery may be accomplished by publishing, electronic transfer, or physical media. The Client understands that Elevated Marketing and Design is not providing any hosting services in connection with this web design project, unless Client engages Elevated Marketing and Design to provide such hosting.  Hosting services will require a separate contract. The Client will be solely responsible for all hosting service charges. The Client assumes all responsibility for the use and functionality of the project.

6.         Electronic Commerce Laws
The Client agrees that the Client is solely responsible for complying with such laws, taxes and tariffs, and will hold harmless, protect, and defend Elevated Marketing and Design and its subcontractors from any claim, suit, penalty, tax or tariff arising from the Client's exercise of Internet electronic commerce.

7.         Ownership and Copyrights
Ownership (copyright and title) of the final logo design or web design project becomes the property of the Client, having unlimited, indefinite, and royalty-free use of the image upon payment of all fees.  Artwork for print services remains the full property of Elevated Marketing and Design.  Elevated Marketing and Design retains rights to display the artwork in portfolio and advertising materials. All concepts, or other preliminary materials, which are not selected by the Client or are not included into the final delivery, remain the full property of Elevated Marketing and Design. 

 

Original web site content specifically requested by the Client and designed under work for hire shall be the intellectual property of the Client once final payment under this agreement and any additional charges incurred have been paid. Rights to clipart, photos, graphics, source code, work-up files and computer programs that are not specifically requested and designed under work for hire are not transferred to the Client, and remain the property of their respective owners. Elevated Marketing and Design retains the right to display graphics and other web design elements as examples of their work in their portfolio, as well as link from the Client’s website to the website of Elevated Marketing and Design (www.elevatedmarketing.com).

 

The Client grants Elevated Marketing and Design a royalty-free, perpetual, irrevocable, sublicenseable, exclusive, worldwide right (including any moral rights) and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, communicate to the public, perform and display (in whole or in part), and/or incorporate in other works, in any form, media, or technology now known or later developed, the designs provided by Elevated Marketing and Design, for the full term of any intellectual property rights that may exist in such designs to the extent necessary to provide the Client with the Service and the designs.

 

8.                   Payments
Payments must be made promptly based on the agreed schedule.  Unless otherwise agreed upon, a deposit of 50% is required to begin any project.  Delinquent bills can be assessed a $15 charge if payment is not received within 10 days of the due date. If an amount remains delinquent 30 days after its due date, an additional 5% penalty can be added for each month of delinquency. Elevated Marketing and Design reserves the right to remove any web design project from viewing on the Internet until final payment is made. In case collection proves necessary, the Client agrees to pay all fees incurred by that process. This agreement becomes effective only when signed by an authorized representative of Elevated Marketing and Design. Regardless of the place of signing of this agreement, the Client agrees that for purposes of venue, this agreement was entered into in Charlotte, North Carolina, USA and any dispute will be litigated or arbitrated in Charlotte, North Carolina, USA. Please pay on time. All payments will be made in US $ funds unless agreed upon in writing by both parties.

9.                   Refunds

Elevated Marketing and Design will refund non-incurred charges within 30 days of written cancellation request.  Refunds are only given on services not rendered.  A “kill fee” is charged on all unprinted cancelled printing services and will consist of the total job cost minus printing costs plus 25% of total job cost.  For web design projects, refunds are calculated by subtracting the incurred charges (total number of hours at a rate of $75 per hour) from the initial deposit (50% of total project).  Refunds will be made via the original method of payment.  All requests for cancellation and refund must be submitted in writing. 

Refunds are not available under the following circumstances:

  • Print jobs already designed and printed.

  • Web design projects already completed and published.

  • Consulting services already rendered.

Should the Client receive such refund, they acknowledge that they will have no right (express or implied) to use any response/samples or other work product, content, or media, nor any ownership interest in or to the same.

 

10.               Eligibility Requirements
To register as a Client, you much be at least 18 years of age, agree to these Terms and Conditions and the Privacy Policy, and complete the registration procedure. By registering as a Client, you represent and warrant that you meet these eligibility requirements, that the information you include as part of the registration process is complete and accurate and, if you are registering on behalf of an entity, that you are authorized to bind that entity to these Terms and Conditions.  Elevated Marketing and Design may accept or reject your registration in its sole discretion. The Service is not directed to children.

 

11.               Legal Notice
Elevated Marketing and Design does not warrant that the functions contained in the web design project will be uninterrupted or error-free. The entire risk as to the quality and performance of the web design project is with the Client. In no event will Elevated Marketing and Design be liable to the Client or any third party for any damages, including, but not limited to, service interruptions caused by Acts of God or any other circumstances beyond our control, any lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate this web design project, failure of any service provider, of any telecommunications carrier, of the Internet backbone, of any Internet servers, your computer or site visitor's computer or Internet software, even if Elevated Marketing and Design has been advised of the possibility of such damages.

 

12.               Indemnification
Upon a request by Elevated Marketing and Design, you agree to defend, indemnify and hold harmless Elevated Marketing and Design and its employees from all liabilities to, claims of any third party due to or arising out of your violation of any of these Terms and Conditions, and any expenses, including, without limitation, reasonable attorneys fees, incurred in connection therewith.

 

13.               Termination
Elevated Marketing and Design reserves the right, in its sole discretion, to terminate the Service, at any time, with or without notice. In the event of such termination, Elevated Marketing and Design will work with the Client to determine the amount of any refund (if any) to be paid to the Client as a result of such termination. Should the Client's use of the Service result from the Client's material breach of the terms and conditions of this Agreement, or any other agreement to which Elevated Marketing and Design and the Client are a party, the Client shall not be entitled to any refund, unless otherwise mutually agreed upon by the parties.

 

14.               Severability
If any provision of this agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If a court finds that any provision of this agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed written, construed, and enforced as so limited.

 

15.               Waiver of Contractual Right
The failure of either party to enforce any provision of this agreement shall not be construed as a waiver of limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this agreement.

 

16.               Notices
Any notice, direction or other communication given under this Agreement shall be in writing and given by sending it via e-mail, facsimile or via regular mail. In the case of e-mail, valid notice shall only have been deemed to have been given when an electronic confirmation of delivery has been obtained by the sender, in the case of notice to us to info@elevatedmarketing.com or authorized representative, in the case of notice to you, at the e-mail address provided by you in this agreement, in your WHOIS record for the website domain name or as updated from time to time.  Facsimiles shall be sent to (704) 973-0022 and to you at the facsimile number provided on your estimate.  Mail shall be sent to Adam Barrington, 6825 Morganford Road, Charlotte, NC 28211 and to you at the mailing address provided in this agreement or as updated in writing. 

 

17.               Privacy
Elevated Marketing and Design intends to use commercially reasonable efforts to follow its privacy policy, as such privacy policy may be changed from time to time at Elevated Marketing and Design’s sole discretion. Notwithstanding the foregoing, Elevated Marketing and Design cannot and does not assume any responsibility or liability for any information provided by the Client to Elevated Marketing and Design which may be disclosed by accident or by third parties' illegal acts.

 

18.               Disclaimers and Limitations of Liability.
(a) Disclaimer of Warranties. THE SERVICE AND THE RESPONSES ARE PROVIDED "AS IS."  ELEVATED MARKETING AND DESIGN MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND WHATSOEVER TO THE CLIENT OR ANY OTHER PERSON RELATING IN ANY WAY TO THE SERVICE, INCLUDING ANY PART THEREOF, OR OTHER CONTENT THAT MAY BE PROVIDED BY ELEVATED MARKETING AND DESIGN.

THE CLIENT ACCEPTS THAT THE ELECTRONIC DEVICES AND SOFTWARE USED BY THE CLIENT TO REVIEW THE DESIGNS PROVIDED BY ELEVATED MARKETING AND DESIGN MAY DISTORT THE COLORS, SHAPES AND EFFECTS USED TO CREATE THE SAMPLES. ELEVATED MARKETING AND DESIGN DISCLAIMS ANY WARRANTY RELATED TO THE ACCURACY OF THE OUTPUT DEVICES USED BY THE CLIENT -WHATEVER ITS NATURE- AND KEEP THE RIGHT TO STATE THE SPECIFICATIONS OF A GIVEN DESIGN BY USING STANDARD COLOR, MEASURE AND DESIGN CODES. THE CLIENT WILL ACCEPT THOSE SPECIFICATIONS AS THOSE CORRESPONDING TO THE CHOSEN DESIGN.

                                                            

ELEVATED MARKETING AND DESIGN DISCLAIMS TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANY AND ALL SUCH REPRESENTATIONS AND WARRANTIES.   WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, ELEVATED MARKETING AND DESIGN DISCLAIMS TO THE MAXIMUM EXTENT PERMITTED BY LAW ANY AND ALL (i) WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, (ii) WARRANTIES AGAINST INFRINGEMENT OF ANY THIRD PARTY INTELLECTUAL PROPERTY OR PROPRIETARY RIGHTS, (iii) WARRANTIES RELATING TO DELAYS, INTERRUPTIONS, ERRORS, QUALITY OR OMISSIONS IN THE SERVICE, (iv) WARRANTIES RELATING TO THE TRANSMISSION OR DELIVERY OF THE SERVICE, AND (v) WARRANTIES OTHERWISE RELATING TO PERFORMANCE, NONPERFORMANCE, OR OTHER ACTS  OR OMISSIONS BY ELEVATED MARKETING AND DESIGN OR ANY THIRD PARTY. FURTHER, AND WITHOUT LIMITING THE GENERALITY OF ANY OF THE FOREGOING, THERE IS NO WARRANTY THAT THE SERVICE WILL MEET THE CLIENT'S NEEDS OR REQUIREMENTS OR THE NEEDS OR REQUIREMENTS OF ANY OTHER PERSON.

 

(b) Limitation of Remedy. NEITHER ELEVATED MARKETING AND DESIGN NOR ANY THIRD PARTY SHALL BE LIABLE TO THE CLIENT OR ANY OTHER PERSON FOR ANY REMEDY, LIABILITY, DAMAGES, COSTS, OR LOSSES WHATSOEVER RELATING IN ANY WAY TO THE SERVICE

 

(c) Exclusion of Consequential Damages. IN NO EVENT SHALL ELEVATED MARKETING AND DESIGN OR ANY THIRD PARTY BE LIABLE TO THE CLIENT OR ANY OTHER PERSON FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR INDIRECT DAMAGES ARISING UNDER OR IN ANY WAY RELATED TO THE SERVICE PROVIDED BY ALD, INCLUDING ANY PART THEREOF, OR ANY OTHER CONTENT, (INCLUDING LOST PROFITS, LOSS OF BUSINESS OR DATA, BUSINESS INTERRUPTION, TRADING LOSSES, AND DAMAGES THAT RESULT FROM INACCURACY OF THE INFORMATION OR INCONVENIENCE, DELAY, OR LOSS OF THE DESIGNS PROVIDED BY ALD, EVEN IF ELEVATED MARKETING AND DESIGN OR ANY THIRD PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.

 

19.               This Agreement
This agreement constitutes the sole agreement between Elevated Marketing and Design and the Client regarding this web design project. Any additional work not specified in this contract must be authorized by a written request. All prices specified in this contract will be honored for 3 months after both parties sign this contract. Continued services after that time will require a new agreement. This agreement supersedes any prior written or oral agreements between the parties.

 

20.               Amendment
This agreement may be modified or amended if the amendment is made in writing and is signed by both parties.

 

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Phone (704) 807-7457    info@elevatedmarketing.com